Helan Family & SPA | Hotel in Zakopane

| 9.1 (1314 Reviews) |  7 Bathrooms  15 Guests
Zakopane Hotel | Helan Family & SPA

Hotel in Zakopane

With beautiful views of Tatra Mountains and green meadows, the Willa Helan features a sun terrace and barbecue facilities. Its elegant rooms come with free Wi-Fi and an LCD TV with satellite channels. All rooms and apartments at the Helan are individually designed and comfortable. Each comes with a balcony, a refrigerator and a modern bathroom with a shower. Breakfast is served daily and dinner is served upon request. Guests can enjoy a drink sitting in a comfortable armchair in front of the fireplace. There is also a wide range of facilities for children. Willa Helan is located 1.6 mi from the Zakopane Railway Station. The nearest ski elevator, Ugory, is located 984 feet away.

Helan Family & SPA is located in Zakopane.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Accessibility, Security/Safety, and several others. This is a 3 star rated property and has over 1314 reviews with the average score of 9.1 . Coming to Zakopane and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this RBO place in Zakopane. These details are authentic, as they are provided by our partner, booking.com.

This Helan Family & SPA in Zakopane is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Helan Family & SPA”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Stara Pardałówka 6, Zakopane, 34-500, Poland

Amenities

Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Fruit
  • Bar
  • Coffee house on site
Parking
  • Private Parking
  • Parking
  • Free parking
  • Accessible parking
  • Parking on site
Accessibility
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Steam room
  • Skiing
  • Spa
  • Spa lounge/Relaxation area
  • Walking tours
  • Bike tours
  • Live music/Performance
  • Sauna
  • Horseback riding
  • Evening entertainment
  • Turkish/Steam Bath
  • Indoor pool
  • Indoor pool (year-round)
  • Cycling
  • Hiking
  • Hot tub/Jacuzzi
  • Game room
  • Spa/Wellness packages
  • Playground
  • Spa facilities
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Soundproof rooms
  • Family rooms
  • Hypoallergenic room available
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Heating
  • Designated smoking area
  • Facilities for disabled guests
  • Non-smoking rooms
Guest Services
  • Airport shuttle (additional charge)
  • Tour desk
  • Private check-in/out
  • Baggage storage
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Business center
  • Fax/Photocopying
  • Airport shuttle
  • Shared lounge/TV area
  • Laundry
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Outdoor fireplace
  • Picnic area
  • Garden
  • Terrace
  • Sun deck
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski storage
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Plunge pool
  • Shallow end
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, when staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Reviews

Value for money:
8.95
Location:
8.69
Staff:
9.21
Facilities:
8.89
Comfort:
8.81
Cleanliness:
9.04
Madina
Nov 4, 2025 08:00:00 AM
Review Score:   10
Poland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great
Negative: Nothing
See All Reviews

Room Arrangement

Room Info Facilities
Double or Twin Room
Room Type: Twin/Double
Room Size: 16 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Double or Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

General

Fan, Smoke Alarm, Carpeted, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Lower sink, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Roll-in shower, Toilet with grab rails

Room Amenities

Clothes rack, Hypoallergenic pillow
Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

General

Fan, Smoke Alarm, Carpeted, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Mountain view

Accessibility

Accessible by elevator, Emergency cord in bathroom, Upper floors accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow
Triple Room
Room Type: Triple
Room Size: 22 m2
3 Twin bed(s) Bed
Triple Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

General

Fan, Smoke Alarm, Carpeted, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Lower sink, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails

Room Amenities

Clothes rack, Hypoallergenic pillow
Family Room with Mountain View
Room Type: Family
Room Size: 40 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Family Room with Mountain View

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

General

Safe, Fan, Smoke Alarm, Carpeted, Interconnecting room(s) available, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Mountain view

Accessibility

Accessible by elevator, Emergency cord in bathroom, Upper floors accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow
Deluxe Single Room
Room Type: Single
Room Size: 13 m2
1 Twin bed(s) Bed
Deluxe Single Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

General

Fan, Smoke Alarm, Carpeted, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Emergency cord in bathroom, Upper floors accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow
Economy Double Room
Room Type: Double
Room Size: 13 m2
1 Twin bed(s) Bed
Economy Double  Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

General

Fan, Smoke Alarm, Carpeted, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Emergency cord in bathroom, Upper floors accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow
Premium Double or Twin Room
Room Type: Twin/Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Premium Double or Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Walk-in shower, Shower, Towels/Sheets (extra fee), Toilet, Private bathroom, Towels, Body soap, Shampoo

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator, Cleaning products

Living Area

Desk

General

Fan, Smoke Alarm, Carpeted, Hypoallergenic, Heating, Fire extinguisher, Trash cans

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Lower sink, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Roll-in shower, Toilet with grab rails

Room Amenities

Clothes rack, Hypoallergenic pillow

FAQ's

Is this Helan Family & SPA pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Helan Family & SPA?

Check-in time for Helan Family & SPA starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Helan Family & SPA have a swimming pool?

Yes, this Helan Family & SPA has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helan Family & SPA?

Best-rates for the Helan Family & SPA starts from $193 per night with includes Bar, Kitchen, Parking, Accessibility, Security/Safety, Spa, Restaurant, Entertainment, Child Friendly, Internet, Pool, Designated Smoking Area, View, Oceanfront, Sports/Activities, Fireplace/Heating, Guest Services, Private Pool, Balcony/Terrace, Transportation/Shuttle, Hot Tub, Laundry, TV, Wheelchair Accessible, Ocean View, Business Services, Skiing, Wellness Facilities with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Helan Family & SPA a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helan Family & SPA wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helan Family & SPA is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helan Family & SPA?

Based on the information reported by the owner or manager, the Helan Family & SPA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helan Family & SPA?

Based on the information reported by the owner or manager, details for the cancellation policy for the Helan Family & SPA are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $193
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